Privacy Policy

Introduction

Look, we get it - nobody actually enjoys reading privacy policies. But here's the thing: at Gildraven Ionquinth Architecture, we've been designing spaces for real people since day one, and that means respecting your privacy isn't just legal jargon for us. It's how we'd want to be treated ourselves.

This document explains what info we collect when you reach out to us or browse our site, and more importantly, what we do (and don't do) with it. We've tried to keep the legalese to a minimum, but y'know, some of it's gotta be there.

What Information We Collect

When you contact us about a project or just wanna chat about sustainable design, we'll typically collect:

• Your name and contact details (email, phone number)
• Project details you share with us
• Any preferences or requirements you mention
• Basic site analytics - stuff like how you found us, what pages you visited

We're not in the business of data farming. We collect what's necessary to serve you better and create those spaces that actually inspire tomorrow (yeah, that's our tagline, but we mean it).

How We Use Your Information

Here's where your data actually goes:

• Getting back to you about project inquiries (obviously)
• Understanding your vision and requirements for any architectural work
• Sending updates about projects we're working on together
• Improving our website experience based on how people use it
• Occasionally sharing our latest sustainable design insights if you've opted in

We're not selling your data to third parties. Period. That's not our business model, and frankly, it's pretty sketchy.

Cookies & Tracking

Our site uses cookies - those little data files that help websites remember you. We use 'em for:

• Keeping you logged in if you're using our client portal
• Understanding which pages are most popular
• Making sure the site works smoothly across visits

Most browsers let you control cookies through their settings. Turn 'em off if you want, though it might make some features a bit wonky.

Data Security

We take reasonable precautions to protect your info. Our servers are secure, we use encryption where it matters, and we limit access to your personal data within our team. That said, no system's 100% bulletproof - we're honest about that.

If there's ever a breach that affects your data, we'll let you know ASAP and tell you what steps we're taking.

Your Rights (Canadian Privacy Law)

Since we're based in Toronto, we follow Canadian privacy laws including PIPEDA. You've got rights:

• You can ask what personal info we have about you
• You can request corrections if something's wrong
• You can ask us to delete your data (with some legal exceptions)
• You can opt out of marketing communications anytime
• You can file a complaint with the Privacy Commissioner of Canada if you think we've messed up

Just shoot us an email at contact@gildravenionquinth.info if you wanna exercise any of these rights.

Third-Party Services

We use a handful of third-party tools to keep things running:

• Email services for communication
• Analytics platforms to understand site traffic
• Cloud storage for project files
• Payment processors if you're working with us

These services have their own privacy policies, and we've vetted them to make sure they're legit. But once data's with them, their policies apply too.

Project-Specific Information

When we're working on an actual project together, things get a bit more detailed. We'll collect site surveys, photos, measurements, budget info, and design preferences. This stuff's kept confidential and we won't share it without your permission - except where legally required or when working with contractors and consultants on your project.

We keep project files for a reasonable period after completion (typically 7 years, in line with professional standards), then archive or destroy them securely.

Children's Privacy

Our services aren't directed at anyone under 16, and we don't knowingly collect data from kids. If you're a parent and think we've somehow gotten info from your child, let us know immediately and we'll delete it.

Changes to This Policy

We might update this policy from time to time - usually when laws change or we add new services. When we do, we'll update the date at the top and let active clients know if the changes are significant.

We won't make major changes to how we handle your data without giving you a heads-up first.

Questions or Concerns?

If something in here doesn't make sense, or you've got concerns about how we're handling your info, please reach out. Seriously - we'd rather clear things up than have you wondering.